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Help Center

Find answers to common questions and get support for your HopeCircle experience.

FAQs

Browse our frequently asked questions to find quick answers to common questions about using HopeCircle.

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Can't find what you're looking for? Our support team is here to help.

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Frequently Asked Questions

How do I create an account?

Click the 'Sign Up' button on the homepage, enter your email address, create a password, and confirm your email through the verification link we send you.

How do I find support groups?

After signing in, go to the 'Discover' page to browse communities by category or use the search function to find groups specific to your needs.

How do I report inappropriate content?

Click the three dots on any post or comment and select 'Report'. Our moderation team will review it within 24 hours.

How do I delete my account?

For account deletion, please contact our support team. We'll assist you through the process.

Is my data secure?

Yes, we take security seriously. All personal information is encrypted. We do not sell your personal data, and we only share information with your consent, with service providers who assist our operations, when required by law, or in anonymous, aggregated form for research purposes.

Community Guidelines

To ensure HopeCircle remains a safe and supportive space for everyone, please review our community guidelines:

  • Be respectful and empathetic toward others
  • Respect privacy and confidentiality - don't share others' personal stories
  • Offer support rather than unsolicited advice
  • No harassment, hate speech, or bullying
Read Full Guidelines

Need immediate help? If you're in crisis, please contact emergency services or a crisis helpline.